Privacy Policy

Last Updated: January 20, 2025

Your trust is at the core of our mission to connect consumers and businesses globally through AI-driven solutions. We are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, share, and protect the information of our users, whether you are a business owner or consumer.

1. Information We Collect

We collect information to provide, improve, and secure our services. The types of information we collect include:

a. Personal Information

  • During Sign-Up: First name, last name, email, password, and other contact details.
  • For Business Accounts: Business name, category, location, and other related details.

b. Device and Usage Information

  • IP address, browser type, operating system, and device identifiers.
  • Usage data such as search history, preferences, and interactions with our platform.

b. Location Data

  • With your permission, we may collect your geolocation data to help you find local businesses or optimize services.

d. Verification Information

  • For account security, we may use email OTPs or other verification methods during sign-up, sign-in, and password recovery processes.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Spotlink AI platform.
  • Personalize your experience and offer tailored recommendations.
  • Facilitate communication between businesses and consumers.
  • Enhance platform security and prevent fraud.
  • Send you important notifications about your account and services.
  • Analyze trends and usage patterns for platform optimization.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

  • With Service Providers: Trusted third parties that support our services (e.g., hosting, analytics, and payment processing).
  • Legal Compliance: To comply with legal obligations, protect rights, and respond to lawful requests.
  • Business Transactions:In case of mergers, acquisitions, or asset sales, your information may be transferred as part of the transaction.

4. Your Privacy Choices

You have control over your personal data and can:

  • Access and Update: Review and update your personal information in your account settings.
  • Opt-Out: Unsubscribe from promotional emails via the provided links.
  • Revoke Permissions:Adjust your device or browser settings to limit location or data collection.
  • Request Deletion:Request the deletion of your data by contacting us.

5. Data Security

We take reasonable steps to protect your data, including:

  • Encryption of sensitive information (e.g., passwords).
  • Regular audits of our systems and processes.
  • Secure storage of user information using industry standards.

However, no platform is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience and gather insights on usage. You can manage your cookie preferences in your browser settings.

7. Children’s Privacy

Spotlink AI is designed for users of all ages to connect with local services and businesses. However, if you are under the age of 16, we recommend parental guidance to ensure a safe and informed experience.

8. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our platform.

9. Contact Us

For questions, concerns, or to exercise your rights, please contact us:

Thank you for trusting Spotlink AI. Together, we help you Spot it, Link it, and Love it!